Privacy Policy
Last updated: 16 July 2026
1. Who we are
This website is operated by Sparkle Hub Solutions Ltd ("Co-Actors," "we," "us," "our"), a company registered in the United Kingdom.
- Registered office: 82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom
- Company registration number: 15746546
- Contact for privacy matters: info@co-actors.com
We are the data controller for the personal data described in this policy.
2. What personal data we collect
| Source | Data collected |
|---|---|
| Contact form | Company name, name, email address, phone number, and any comments you provide. Your country is auto-detected from your IP address to preselect the phone country code. |
| Newsletter sign-up | Email address. |
| Cookies | Your IP address (for country/phone-code detection) and standard visit-counter data from our website platform. We do not use Google Analytics, Meta Pixel, or similar advertising/tracking tools. |
We do not knowingly collect data from anyone under 16, and this site is not directed at children.
3. Who we share it with
- Tilda (Tilda Platform Cloud Services Co. LLC) — our website hosting and forms platform.
- Notion Labs, Inc. — where contact-form submissions are stored.
- Name.com, Inc. — our domain registration and DNS provider.
4. Why we process it
- Responding to your inquiry: necessary to take steps you requested before entering an agreement.
- Sending the newsletter: based on your consent.
- Running the site: legitimate interest / strictly necessary.
- Occasional follow-up on inquiries: legitimate interest, and you can object at any time.
5. Cookies
This site uses only essential/functional cookies needed to operate the site and forms, plus an IP-based lookup to preselect your phone country code. We do not use analytics, advertising, or tracking cookies.
6. How long we keep your data
- Contact-form inquiries that don't lead to a client relationship: deleted or anonymized after 24 months of inactivity.
- If we work together: kept for the duration of our relationship, plus 6 years afterward for our accounting/business records.
- Newsletter: until you unsubscribe.
7. International transfers
Some of the providers we use are located outside the UK/EEA. Where this applies, we rely on appropriate safeguards under UK/EU data protection law, such as Standard Contractual Clauses, to protect your data when it is transferred.
8. Your rights
If you are in the UK or EEA, you have the right to access, correct, or delete your data, restrict or object to its processing, request data portability, and withdraw consent at any time. You can also complain to a supervisory authority — in the UK, the Information Commissioner's Office (ICO); in the EEA, your local data protection authority.
To exercise any of these rights, contact us at info@co-actors.com.
9. Security
We have implemented technical and organizational measures designed to protect your personal data against unauthorized access, loss, or misuse. Our website is secured with SSL/TLS encryption. Personal data submitted through our contact form is stored in Notion, which maintains its own security and infrastructure safeguards. Access to it is only possible for a few specially authorized persons within our organization.
10. Changes to this policy
We may update this policy from time to time. The date above reflects the most recent revision.
11. Contact
Questions about this policy or your data: