Advanced Facilitation Training for inDrive
A hands-on online training that equipped an international HR team with practical facilitation tools and raised the bar on how they run meetings.
Meet inDrive
inDrive is a global tech company offering ride-hailing and urban services in over 900 cities across 48 countries.
At the heart of inDrive's success is a vibrant internal culture that values initiative, freedom, and the drive to make the world a better place.
Advanced Facilitation Training
HR Business Partners and Learning Partners at inDrive — an international team from Cyprus, Kazakhstan, and Portugal — approached us for advanced facilitation training.
Key Focus Areas
Based on participant interviews and a survey, we identified four priorities for the programme:
- Ready-made formats and frameworks
- Practice with real-world cases
- Keeping groups engaged and managing dynamics
- Meeting structure and consistency
Training experienced people who run sessions themselves is a real test for a trainer. The material has to be genuinely useful — and your own facilitation has to hold up to a room full of professionals. But the case discussions with groups like this? Always the deepest.
What's Inside
6 participants — each already running meetings regularly — brought real experience into the room. The trainer's job: go deeper, not cover the basics.
How We Prepared
Scoped the brief with the client
To clarify expectations.
Held alignment meetings
To align on the training plan.
Ran a pre-training survey
To prioritise the most relevant topics.
Conducted participant interviews
To select the right exercises.
Tailored the programme
To fit the team's context and goals.
"An advanced group calls for advanced preparation. I went through each participant's needs so the training could work both as a structured foundation and a real professional stretch."
Built Around This Team
Alexandra Baptizmanskaya designed three custom modules from the ground up — based on participant interviews and the real challenges this team faces at work.
Effective Meeting Structure
For better engagement and clear next steps after every meeting.
Structuring Discussions
For moving past stuck discussions and keeping meetings on track.
Meeting Design Toolkit
A curated set of tested tools to design any meeting from scratch.
Training Outcomes
- Walked away with a solid facilitation foundation and a ready-to-use toolkit
- Practised facilitation tools in a safe, low-stakes environment
- Started using the techniques in retrospectives and project meetings right after the course
- Signed up for follow-up mentoring to keep sharpening their skills
The team continued with coaching
The inDrive team is continuing to work with the trainer — building on what they started.
What Participants Say
It went incredibly well! We had different levels of facilitation experience — some had trained before, some hadn't. But the value was that even familiar tools worked as a reminder and as motivation to put them into practice. Knowing something is one thing; actually trying it is another. That's really useful.
I came looking for a toolkit — and I got one. The biggest challenge for me now is how to remember and actually use it in practice.
To be honest, I'm not a fan of online learning — it's very hard for me to focus, but Sasha managed to keep my attention throughout.
The real gold of the programme is the practice sessions. When we each had to step up and facilitate, the chances of remembering and applying it multiplied. I've already tried the techniques in a retro — not perfect yet, but it's great.
I came looking for depth, and for me the most valuable was the third module, where we worked through real situations. I liked how clear and structured everything was.
The biggest value was the techniques toolkit, which I've started using straight away. I'm already applying it in the trainings I run.